Built to converge / Designed to isolate
Malcolm Crawford: “Stripping away walls didn’t produce more spontaneous conversation. It made people more self-conscious about being watched, and they responded by putting on headphones and retreating into text. There’s a specific irony in citing this study for a piece about Apple Park: the same research literature that documents open-plan’s failure mode has, more than once, used a photo of Apple’s own campus as the go-to illustration of the design philosophy it’s debunking.”
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